Shipping policy

Shipping Policy

Thank you for shopping with us! Below you’ll find important information about our shipping options, delivery times, and other details. If you have any questions, feel free to contact us.

Shipping Origin

All orders are shipped from Denmark.

Processing Time

We aim to process and dispatch all orders within 1–2 business days after payment is confirmed.

Shipping Methods

We offer the following shipping options at checkout:

  • PostNord (Untracked Mail):
    Our standard and most affordable shipping method. Ideal for small or low-value items. Please note that this option does not include tracking and delivery times may vary.

  • DHL or UPS (Tracked Shipping):
    Customers can choose tracked shipping at checkout for faster, more secure delivery with real-time tracking.

Shipping rates are calculated at checkout based on your location and chosen method.

Estimated Delivery Times

Destination PostNord (Untracked) DHL / UPS (Tracked)
Denmark 2–5 business days 1–2 business days
Europe 5–15 business days 2–5 business days
North America 7–20 business days 3–7 business days
Rest of the world 10–30 business days 3–10 business days

These are estimated delivery times and may vary due to customs clearance, local postal service delays, or peak periods.

Customs & Import Duties

International shipments may be subject to customs fees, import taxes, or duties, depending on the destination country. These charges are the responsibility of the recipient and are not included in our prices or shipping fees.

Lost or Delayed Packages

  • PostNord (Untracked): As this service does not include tracking, we cannot guarantee delivery times or provide updates once your package has shipped. If your order is significantly delayed, please contact us.

  • DHL / UPS (Tracked): A tracking number will be provided, allowing you to follow your package online.